JTAG Helpdesk is an intuitive, friendly component to create helpdesk on Joomla website.
Management tickets has never been easier JTAG HelpDesk helps to improve customer service, reducing the time required to process tickets at the same time allowing your company to improve its efficiency.
Function
simplified user interaction tickets can relate to the product or service your company anonymous users can add requests support users can view the history ticket of the intellectual knowledge base, end users and employees have access to the widget in a powerful knowledge base that offers links to faq, based on the category to which the ticket search the knowledge base for key categories of staff/administrators can add articles and link them with the categories of user voting is designed to detect bad entries in the faq and provide feedback to users easy to install and use almost full control of the design of the contact form and the popup widget from the admin panel the ability to turn off form fields, change the header, tooltip, and status of the importance of the module with the button "write to us", which the webmaster can attach to any edge of the screen. this button brings up table form and faq.