Akeeba Ticket System v2.4.0 - ticketing component for Joomla

Convenient ticket system for user support. Has support for BB-codes and full HTML support. Offer your users support premium! The E-mail alert, visual editor, multilingual support, integration with Akeeba subscriptions and more! Russian language Russian language for component-tickets can be downloaded here How to download and install the translations from the site transifex.com read here Multiple categories Access the power of nested categories Joomla for your users Control and accounting Have you ever wondered how many support staff do you work? Which ones are loved by users and which ones are not? System Akeeba makes it easy to find answers to these questions. Private and public tickets Decide which tickets may be visible to all users, and which only staff and users. The answers Compelled to type the same answers again and again? Templates to frequently asked questions will help to answer fast. Save users instantly! Enhanced templates for letters Text emails have gone in the 90s. your users Send stylish HTML emails, and for this you do not need to be a designer. Built-in email templates ready to be uploaded and easily edited to suit your needs. Instant response System Akeeba automatically scans the public tickets and your documentation. The answer displays instantly while the user is still gaining your question. This is similar to the guessing of thoughts, but without a crystal ball! BB-codes the visual editor or email Decide what form your users will get the answer. On the website, use bb codes or the advanced editor. And maybe email? Both are possible, choose. And thats not all!