OS Helpdesk Pro v3.2.0 - ticketing system for Joomla

Professional extension OS Helpdesk Pro for a complete technical support system on the website. Developed this solution for Joomla 2.5 and Joomla 3.x on the basis of Twitter Bootstrap framework. Component OS Helpdesk Pro gives you not only a functional tool for technical support, but will allow users to fully appreciate the simple and clean design and intuitive interface system. The developers have provided the possibility of creating different categories and sub-categories for tickets, with the ability to assign specific administrators to certain categories, a notification email about a new message. In the admin panel, you can sort tickets by status, priority, section, and other parameters that will allow to find the desired message. Ability to create additional fields Users have the ability to tickets to attach one or more screenshots, text files and other file types; there is the ability to configure ticket creation to unregistered users. There is the possibility of creating a section "question-answer". Advanced search by tickets; the Ability to export all tickets; Notifications getting new posts by email; Integration with component Community Builder; multi-language support.