RSTickets! PRO v2.3.5 - ticketing system for Joomla

RSTickets Pro is a professional ticket system for Joomla, the functionality is close to MaQma HelpDesk. She has a high level of personalization, and they will doubtless cover all the needs of clients in support. System user technical support based on ticket system will allow you to quickly and effectively support your customers. By default, RSTickets Pro integrated knowledge base system that helps employees to reduce response time and increase efficiency. Features and benefits: Receive requests for support from clients, Managing support tickets both from admin panel and the site interface for the Appointment of a special field for Tracking the activity of your employees, Improve workflow through automatic distribution of Custom ticket priorities and statuses control Panel Integrated knowledge base configuring email messages Russian language https://www.transifex.com/projects/p/rsticketspro/ The structure of the archive: As you can see in the archive is not only the component and standard modules to it, but and additional paid plug-ins c the official website : Cron Plugin for RSTickets! Reports Import